Plumbing, Drainage &Appliance RepairsAcross The UK
One team for the things that keep your home running. Repairs when something stops working, and care plans that cover the cost when it does.
One call for the whole home
When the washing machine floods the kitchen, it is rarely just the washing machine. It might be the waste pipe, the trap under the sink or the drain outside.
Care and Repair covers all three. Our engineers repair household appliances, sort plumbing faults and clear blocked drains, so you deal with one team from the first message to the finished job.
For the appliances you use every day, our care plans cover repairs, parts and labour for a fixed monthly or annual cost. A breakdown becomes something we sort, not a bill you were not expecting.
What we look after
Four ways we keep your home running, all handled by the same team.
What's gone wrong?
Pick the area and the problem. We will tell you what is likely going on, what to do right now, and get the right engineer booked.
Not sure? Pick the closest match. Our team confirms everything when we get back to you.
What's happening?
Care plans for the appliances you rely on
Choose the cover that suits your home. Repairs, parts and labour are included, for one fixed monthly or annual cost.
Single Appliance
For one appliance you could not do without, like a newer washing machine or an American style fridge freezer.
- Repairs, parts and labour covered
- One appliance of your choice
- Pay monthly or annually
- UK based helpdesk
Multi Appliance
Cover for up to five appliances under one plan, so the kitchen and utility room are looked after together.
- Repairs, parts and labour covered
- Up to five appliances
- Pay monthly or annually
- UK based helpdesk
Complete Home
For homes that want every eligible appliance looked after under a single plan.
- Repairs, parts and labour covered
- Every eligible appliance in your home
- Pay monthly or annually
- UK based helpdesk
How it works
Three steps from the first message to a working home.
Get in touch
Tell us what has gone wrong using the form. The more detail you give us, the quicker we can help.
We diagnose it
Our team looks at the problem and books an engineer from our network to come out to you.
Repair or replace
Our engineer fixes it on the visit wherever possible. If you are on a care plan, the repair is covered.
Something stopped working?
Tell us what has happened and our team will get the right engineer out to you.
Covering the whole UK
Our engineer network covers homes right across England, Scotland, Wales and Northern Ireland.
Common questions
What does Care and Repair cover?
Plumbing, drainage and household appliance repairs, plus care plans that cover appliance repairs for a fixed monthly or annual cost.
Do you cover the whole UK?
Yes. Our engineer network covers homes across England, Scotland, Wales and Northern Ireland.
Which appliances do you repair?
Washing machines, dishwashers, fridges and freezers, ovens and cookers, tumble dryers, microwaves and most other household appliances. If yours is not listed, get in touch and we will let you know.
My appliance is already broken. Can I still get cover?
Get in touch and we will look at repairing it first. Once it is working again, our team can talk you through cover for it.
How do I pay for a care plan?
Care plans can be paid monthly or annually. Our payment options page explains how payments work and how to cancel.
Tell us what's happened
Three quick steps. Our team reads every enquiry and gets back to you to arrange the next steps.
- Plumbing, drainage and appliance repairs
- Care plan quotes for one appliance or the whole home
- Covering the whole UK
- No obligation